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  1. Xray for Jira Cloud
  2. XRAYCLOUD-11027

Xray attachment names containing Japanese characters are not displayed correctly at the Test Step and Evidence level, while English characters are rendered correctly.

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Details

    • Bug
    • Status: Waiting Approval
    • Low
    • Resolution: Unresolved
    • Xray Cloud 16.14.0
    • None
    • Attachments
    • None
    • Jira Cloud, Windows OS, Edge and Chrome browsers

    • UNCOVERED

    Description

      Description

      When an attachment is added to Xray Test Step or TestRun as Evidence with a filename containing Japanese characters, the attachment name is not rendered correctly in the UI. English text within the filename appears correctly, while the Japanese characters are displayed incorrectly or become unreadable.

      Pre-conditions
      An attachment filename contains both Japanese and English characters.
      How to reproduce

      • Create or open an existing Manual Test in Xray.
      • Navigate to the Test Steps section. Attach a file as evidence to a test step.
      • Similarly add the same file to the TestRun as Evidence
      • Use a filename that contains Japanese characters (for example: テスト証跡_TestEvidence.png).
      • Observe how the name is renderring.

      Actual result/Attachments
      The attachment name is not displayed correctly for the Japanese characters. Only the English portion of the filename is rendered correctly.


      Expected result
      The attachment name should display all characters correctly, including Japanese characters, without any corruption, encoding issues, or rendering problems.
      Version

      Xray Cloud 16.4.0

      Workaround

      N/A

      Attachments

        1. image-2026-09-11-17-06-12-929.png
          65 kB
          Jayanthi Murthi
        2. screenshot-1.png
          46 kB
          Jayanthi Murthi

        Issue Links

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            People

              bernardo.cottim Bernardo Cottim
              jayanthi.murthi Jayanthi Murthi
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              Dates

                Created:
                Updated: