Details
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Bug
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Status: Blocked
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Medium
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Resolution: Unresolved
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Xray Cloud - v4.11.0
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None
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N/A
Description
When using the document generator to export a template, occasionally the download fails after the process is finished with success. This is observed mainly for larger exports.
How to Reproduce
- Have a template and a large amount of data to export;
- Export that template.
Actual Result
The export finishes with success, however, when the download button is clicked, the download fails with: "Error getting process status".

Expected Result
After clicking the download button the document is downloaded.
Attachments
Issue Links
- is cloned by
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XPORTERCLOUD-2597 When using document generator the download of the document fails with "Error getting process status"
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- Open
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